Mashreq Securities

Account Opening Form

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Application Date:

Do you have Market Investor No?

Yes


DFM Investor No.:		ADX Investor No.:

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INDIVIDUAL DETAILS


Name(As on passport) *:

Occupation/Position*:

Employer & Business Address*:

Passport No.* :		Driving License No.:
Marital Status* :		Date of Birth* :

Nationality *:

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Full Address


Physical Address *:

Country *:

City *:		P. O. Box *:

Mobile *:		Fax:

Res Telephone *:		Office Tel *:

Email Id *:

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Settlement account Details

Mashreq Account No. *:

Financial Worth & Investment Goals


Previous Investment Experience *
Expected duration of securities trading *
Monthly Income :
Statement which appropriately describes your risk appetite and investment return:

FINANCIAL LIABILITIES DETAILS

Do you have Financial Liabilities?

Loans /finances/ Mortgage*	Name of Lender*	Amount*	Currency*






To add more liabilities, please attach a signed separate sheet to the application form

DECLARATION
I (we) acknowledge and understand that the risk profile herein above has been provided to me for informational purposes pursuant to the rules of Abu Dhabi Securities Market so that I may evaluate my risk profile. This risk profile shall not govern or in any way affect any of the services offered by Mashreq Securities nor constitute any representation by Mashreq Securities that the rate of return on securities held by Mashreq Securities shall match my risk profile and investment objectives. I shall obtain independent financial advice in order to determine whether my investment decisions are consistent with my investment objectives, financial resources and risk appetite. I fully understand and acknowledge the risks associated with this decision. I (we), the undersigned do hereby acknowledge that the price of securities can and does fluctuate and any individual security may experience upward or downward movements and even become of no value. I (we) further acknowledge that there is an inherent risk that losses may be incurred rather than profit as a result of buying and selling securities and securities purchased may become illiquid. I (We) also understand that (i) investments should be made in light of careful analysis and only to the extent an investor can reasonably afford, (ii) the Customer must assure himself of his Broker’s honesty and competence otherwise the Customer risks his investment being made inappropriately or even that they may be misappropriated and he may not get back the full amount originally invested. I (we) also acknowledge receipt/access of the Investor’s Guide issued by ADX for my (our) information. I (we) the undersigned do hereby apply to open an account with your firm and acknowledge that all the information provided in this application and the entire document thereto are legitimate, accurate and correct. I (we) undertake to abide by the rules and regulations as set by the Emirates Securities & Commodities Authority, and authorize the above mentioned brokerage firm to sell and buy any securities traded in the market. I (we) request with my (our) request, and such acknowledgment and undertaking shall be irrevocable and unchallengeable by me (us) or any other agency. I(we) the undersigned do hereby apply to open an account with your firm and acknowledge that all the information provided in this application and the entire document thereto are legitimate, accurate and correct. I (we) undertake to abide by the rules and regulations as set by the Emirates Securities & Commodities Authority, and authorize the above mentioned brokerage firm to sell and buy any securities traded in the market. I (we) request with my (our) request, and such acknowledgment and undertaking shall be irrevocable and unchallengeable by me (us) or any other agency.I (we) the undersigned do hereby acknowledge that the prices of securities do change and fluctuate, and any securities value and price may go upward or downward movements, and may even become of no value. There is a risk that losses may be incurred rather than profits gained as a result of buying and selling securities.I (we) do hereby grant the above mentioned brokerage firm the right to take all the actions or procedures it deems appropriate in accordance with the Rules and Regulations of the Emirates Securities & Commodities Authority, including sale of my (our) securities relating to all my (our) accounts with them if I (we) fail to settle my (our) financial obligations, and shall undertake to pay all commissions, fees, fines and any difference in securities prices resulting from there from. I (we) do hereby also authorize and my (our) irrevocable consent to the brokerage firm recording and archiving all telephone and verbal orders, requests and conversations made by me/us in respect of the sale or purchase of securities traded in the above mentioned markets. I (we) have received, read and understood the client agreement letter and in witness hereof I (we) have signed.
I hereby confirm that I have read, understood, and agree to the above mentioned Declaration.Open Declaration

BROKERAGE SERVICES AGREEMENT
Brokerage Services Agreement...... This Brokerage Services Agreement (the ‘Agreement’) is entered by and between: Mashreq Securities L.L.C., P.O. Box 1250, Dubai, United Arab Emirates (UAE), a company duly organized and existing under the laws of U.A.E. (hereinafter referred to as the ‘Broker’) and the Customer whose details are provided in the Account Opening Form (‘Customer’). (each a ‘Party’ and together as the ‘Parties’) In consideration of mutual understanding and covenants as set forth in this Agreement, the parties hereto have agreed to the following terms and conditions:1: .Definitions() 1.1 In this Agreement, unless the context otherwise requires: (a) ‘ADX’ means Abu Dhabi Exchange; (b) ‘Assets’ means present and future properties, securities, financial securities, monies, revenues and rights of every description; (c) ‘Authority’ means the Securities and Commodities Authority, established under the Authority Law, in particular and any other relevant authority of the markets, in which the Broker is licensed and/or eligible to trade; (d) ‘Authority Law’ means Federal Law No 4 of 2000 relating to the UAE Securities and Commodities Exchange and Authority in particular and any other applicable law governed by the relevant authority(ies) under the jurisdiction(s) in which the Broker is licensed and/or eligible to trade; (e) ‘Brokerage Services’ means, the act of executing sale or purchase orders received by the broker from clients; as prescribed by the rules and regulations of the relevant Authority and Market(s); (f) ‘Customer’ or ‘Investor’ means the person in respect of whom the Broker carries out brokerage services and whose name, details and Investor Number are set out on the account opening application form enclosed with this Agreement; (g) ‘DFM’ means Dubai Financial Market; (h) ‘Financial Securities’ means, shares, currencies, financial securities, derivatives, bonds of shareholding companies established or to be established in the UAE and other jurisdictions and/or bonds issued by public, financial market, federal and local government organizations in the UAE and other jurisdictions wherein the Broker is authorized and/or eligible to trade and deal; (i) ‘Indemnified Parties’ means, the Broker, its associates, affiliates, successors, transferees, assigns, directors, officers, agents and employees;(j) ‘Instruction’ means, any orders or directions received by the Broker by hand, telephone or through any electronic means of communication acceptable to the Broker, which the Broker believes in good faith to have been given by the Customer or his/her authorized person(s) pursuant to the terms and conditions which the Broker may specify;(k)‘Investor Number’ means a unique identification number allocated to the Customer by ADX, DFM or any other market(s), as a pre-condition for trading of Securities by the Customer in the relevant Market(s);(l) ‘Losses’ means and shall include claims, losses, liabilities, penalties, damages, demands, costs (including costs of enforcing the terms and conditions of this Agreement and/or any rights or remedies hereunder), fees (including reasonable legal fees and expenses), expenses, charges, actions, proceedings, disbursements, judgments, etc. (m) ‘Market’ means the market for buying and selling of securities operated by ADX, DFM or any other market in any jurisdiction, recognized by the relevant authorities, within which the Broker is authorized and/or eligible to trade or deal; (n) ‘Rules’ means rules of the market operated by ADX and DFM as prescribed by its Boards from time to time, in particular, and the rules and regulations prescribed by other relevant apex as well as front-line regulatory authorities, applicable to the Broker;(o) ‘System’ means the computerized trading system for the Market utilized by ADX and DFM in particular and other eligible markets within the jurisdiction(s) relevant to the Broker, if in direct use of the Broker;(p) ‘Trading Account’ means the Securities trading account within the System held with the Broker.1.2 Interpretation Clause Unless otherwise stated, the following shall apply: (a) ‘Person’ may, depending upon the context, include an individual, any form of corporate or business association in any state or form of governmental or official body, whether having a distinct legal entity or not. (b) The clause headings and subheadings are used in this Agreement only to make it easier to read. They are not intended to affect its meaning. (c) The schedules and cover page(s) shall form part of this Agreement. (d) Single shall include plural and vice versa. (e) References to the masculine shall include where appropriate references to the feminine and vice versa. (f) References to any statute, regulation or statutory instrument shall be deemed to be references to that statute, regulation or statutory instrument as from time to time amended or re-enacted or as the context permits substituted therefor from time to time. (g) The words ‘written’ or ‘in writing’ include facsimile reproductions or any other means of communication resulting in permanent visible reproduction. (h) Unless stated otherwise references to monetary amounts are to United Arab Emirate currency. 2: Broker(Warranties) 2.1 The Broker warrants to the Customer that it holds the following valid and subsisting licenses and registrations where applicable and necessary: (1) Broker’s Access License issued by the relevant Market(s) pursuant to its governing laws; (2) Registration in the Register of Brokers maintained by the relevant Market(s); (3) Broking license issued by the Authority and the Broker is in full compliance with the terms of the above. 2.2 The Broker undertakes to apply to the relevant Authority for a Broking License and for registration of the Register of Brokers maintained by such Authority when requested to do so by the relevant Market(s) and to fulfill all the other applicable regulatory and procedural requirements for its eligibility to trade and deal in other Market(s), as and when required. 3: Nature of Services 3.1 The Broker shall provide full brokerage services to the Customer including administration of their trading account opened with the Broker for trading and dealing in Financial Securities. 3.2 The Broker may hold any Financial Securities and funds on behalf of the Customer subject to applicable laws and procedure, pertaining to the provision of such services. 3.3 All such services shall be provided to the Customer by the Broker, subject to fulfillment of all regulatory and procedural requirements by the Customer, in a manner as prescribed by the Broker and as deemed necessary by it to protect the interests of both the Parties. Fulfillment of such requirements shall include return of the duly signed account opening form, customer agreement along with the requisite documents attached thereto, deposit of requisite funds in the Broker’s account(s) and return of the signed indemnity to the Broker.4: .Customer() 's General Rights and Obligations 4.1 The Customer hereby warrants that it holds a valid Investor Number as set out on the Account Opening application form. 4.2 The Customer shall not be entitled to open more than one Trading Account with the Broker. 4.3 The Customer shall deliver to the Broker a duly signed power of attorney in the form prescribed by the relevant Market from time to time in favour of the Market or such other persons as the Market may prescribe from time to time under which it authorizes such persons to execute share transfer forms on its behalf. 4.4 The Customer acknowledges that Services from the Broker shall be available to him, only subject to compliance with requirements as prescribed in sub-clause 3.3 above. 4.5 The Customer acknowledges that once a Buy or Sell Order placed by the Broker on behalf of the Customer is executed on the System, the Customer shall thereby enter into a legally binding and enforceable, unconditional contract in respect of that transaction. The Customer shall do all things and execute all documents required to give effect to that contract and the underlying transaction. 4.6 The Customer authorizes the Broker to disclose any information concerning the Customer and its transactions to the Authority(ies) concerned and any Market(s) on which the Broker is authorized to trade on behalf of the Customer, as per their request.5: .Instructions() 5.1 The Customer undertakes to provide names and specimen signatures of persons authorized to give and/or sign instructions on his behalf (‘Authorized Persons’) and shall keep the Broker updated in this regard. The Broker is entitled to rely on the latest list of Authorized Persons on record, as provided by the Customer. Subject to the Risk Disclosure statement contained herein, the Customer may issue instructions to the Broker in writing, fax, e-mail, verbally over the telephone, through electronic instructions acceptable to the Broker or in person to or at the address or number set out on the cover page of this Agreement or such other address, numbers or electronic mode as the Broker shall specify for the purpose by written notice to the Customer. Instructions for the purposes of this Agreement shall be deemed to have been received upon receipt by the Broker during regular Market hours on a normal business day. 5.2 All instructions from the Customer shall specify (1) No. of securities to be bought or sold, (2) details of securities to be bought or sold, (3) buying/selling price, (4) duration/time period for validity of the instructions. 5.3 The Broker shall, subject to compliance with the Rules and the applicable law, use its best endeavors to comply with the instructions of its Customer to buy or sell Securities which appear to the Broker to be lawful and not in breach of the constitutional documents of any Listed Company as soon as possible, during the trading hours of the Market. 5.4 Any instructions delivered to the Broker in a prescribed format, may thereafter be confirmed from the Brokerage firm. 5.5 The Broker shall be entitled to treat all dealing instructions which he reasonably believes to have been received from the Customer, as genuine and duly authorized, without further investigation or enquiry as to the identity of the person giving or purporting to give such instructions. The Customer acknowledges that the Broker, its officials, assigns or employees would not be held liable for acting on any such instructions in good faith.5.6 The Customer shall supply the Broker with all information which the Broker may require in order to verify the identity of the Customer or the validity of his/her instructions. 5.7 The Customer shall have no right to give any instruction to trade if the Financial Securities are not fully owned by them and are negotiable. 5.8 The Market(s) and/or the Broker are hereby duly authorized by the Customer to record all telephone conversations and/or instructions by the Customer in any form, either electronically, by writing or by any other method. Such record maintained by the Broker shall be conclusive and binding on the Customer. 5.9 The Broker, without any liability on its part, shall be entitled at its absolute discretion to refuse to comply with any instructions in which its opinion are, without limitation, unclear or ambiguous, impracticable or in conflict with other instructions received or which would or might cause the Broker to contravene any law or regulation. All instructions shall continue in full force and effect unless cancelled or superseded with reasonable notice prior to execution in manner which is acceptable to the Broker. 5.10 It shall be the sole responsibility of the Customer to review and bring any discrepancies in execution of instructions to the attention of the Broker, within one business day of execution, after which the instructions and trade execution will be conclusive and binding and the Broker shall not be liable for any discrepancies in connection thereof. 5.11 Notwithstanding any other remedy or indemnity, of whatsoever nature, which may now or hereafter be available to the Broker, the Customer hereby undertakes to fully protect, defend, indemnify and hold harmless, the Broker and the Indemnified Parties from and against any and all losses of any kind or nature, in whatsoever matter, arising directly or indirectly out of anything done or omitted pursuant to any instructions given or arising out of or in connection with this Agreement directly or indirectly.6: .Trade(Execution, Settlement And Custody) 6.1 The Customer shall not request the Broker to sell any Securities on the Market unless the Customer has been notified by the Broker that the Securities are available in the System for delivery on the settlement due date. 6.2 The Customer shall not issue any instruction to the Broker in respect of any Securities which would if carried out or executed and settled be contrary to the provisions of the memorandum and articles of the issuer of those Securities or the law. The Customer hereby indemnifies the Broker in respect of any claims, damages or losses suffered by the Broker arising out of a breach of this clause. 6.3 The Customer shall not be entitled to receive the proceeds of any trade undertaken by the Broker on his/her instructions until such trade has been executed and settled in the System. 6.4 The Broker shall hold all funds of the Customer in a bank account segregated from the Broker’s own bank accounts (‘Customer Account’) and no Broker funds shall be deposited in such account. 6.5 The Customer agrees that any share or other certificates shall be held by the relevant Market on behalf of the Customer unless there is a reasonable need for the Customer to hold the certificate in order to undertake a transaction relating to the Security. If such a need arises and the Customer wishes to receive a share or other certificate in relation to any Securities lodged in its Trading Account with the Broker, it shall follow the procedures prescribed by the relevant Markets, from time to time including paying to the Broker such fees as may be prescribed by the Markets or the relevant Authority(ies). 6.6 In the event that the Customer is not entitled to have Securities, the subject of an executed buy order registered in its name, the Customer acknowledges that the relevant Market may sell such Securities on behalf of the Customer and the Customer hereby indemnifies the Broker for any loss suffered by it in respect of such sale. Any profits arising after deduction of expenses, fees and purchase price shall be paid to such Market. 7: .Trade(Confirmation) 7.1 The Broker shall issue to the Customer a written confirmation of every instruction executed on the day of execution. Issuance of such confirmations by the broker shall be made on Customers’ request made in any of the following manners, subject to the applicable terms and conditions or as prescribed by the Broker from time to time: (a) Confirmation through Fax – All clients have this facility to get registered for fax confirmations, which are delivered to the clients on daily basis.(b) Confirmations through SMS – All clients have this facility to get registered for receiving trade confirmations. This facility is provided to the clients on a real time basis, i.e. the confirmation SMS is sent to the client as soon as the trades are executed.(c) Confirmation Access through E-Trade – All clients have access to the E-Trade Facility, whereby, the clients can logon to their online account status sheet electronically and can view their account status at any time.(d) Call Centre Information – All clients have access to this facility, whereby, they can obtain trade confirmations and any other account related information from Broker’s Call Centre over the telephone.7.2 The Customer shall be responsible for immediately informing the Broker: (A) If he has not received confirmation from the Broker that the Broker has received its instructions to sell or buy and/or carried them out within 48 hours of placing them; (B) If the Customer receives confirmation of a trade which it did not place or which took place other than in accordance with his instruction. 8: Default of Payment by the Customer 8.1 If the Customer defaults in the payment to the Market(s) of any amount owing by the Customer to the Broker in relation to an executed trade of Securities, the Broker shall, with the consent of the relevant Market, be entitled to sell the Securities which were the subject of such trade. The proceeds of such sale shall be offset against the debt owing by the Customer to the Broker and the Broker shall account to the Customer for the balance of the proceeds of sale within 5 days after the Broker received such proceeds. The Customer shall have no rights against the Broker in respect of any loss incurred by it as a result of the sale. Any profits arising after deducting expenses, fees and the purchase price shall be paid to the relevant Market, if applicable. 9: .Reference(Check) 9.1 The Broker reserves the right to check the balance in the Customer’s Account at any time before executing instructions given by the Customer unless the Customer has put the Broker in sufficient funds to undertake the transaction. 9.2 Following any check carried out under the provisions of the sub-clause above, the Broker reserves the right to refuse to execute the instruction and/or to impose a dealing limit in relation to instructions received from the Customer as it deems fit. 9.3 The Customer also agrees that the Broker may obtain non-public information about him during the course of carrying out its obligations hereunder. This may include without limitation, information on his credit rating, financial goals, assets and liabilities as part of its ‘Know Your Customer’ procedures. 10: .Amounts(Due) 10.1 The Customers hereby undertake to pay all the applicable fees, as determined by the Broker at its sole discretion. The Broker expressly reserves the right to make any change therein on providing written notice to the Customer of the changes made therein. 10.2 The Customer hereby undertakes that he/she shall pay or reimburse to the Broker all costs, fees, charges, commissions, expenses or any and all amounts due from the Customer to the Broker, including any or all the losses of any kind or nature whatsoever, arising out of or in connection with this Agreement.11: .Payments() 11.1 Subject to the following clauses, the Customer shall ensure that sufficient funds are been put in with the Broker to effect an execution prior to an instruction being placed. 11.2 Customer’s funds shall be held in a bank account segregated from Bank accounts of the Broker, subject to the settlement of any outstanding commitments in accordance with the other relevant clauses as contained in this Agreement. 11.3 Notwithstanding clause 14.1 above, the Broker shall have discretion to accept instructions from the Customer either where it has been put in partial funds or where the Customer has failed to provide funds. Where the Broker exercises such discretion, this is to be noted in writing in the trade confirmation. 11.4 All trades executed in accordance with clause 14.3, shall be settled by the Customer, including any and all outstanding amounts owed to the Broker within 24 hours of receipt of confirmation of the execution, by any of the methods as prescribed by the Broker. 11.5 Unless otherwise instructed by the Customer in writing, where the Broker sells securities on behalf of the Customer, the Broker shall ensure that the Customer receives the proceeds to its account with the Broker within 24 hours of settlement, less any fees charges and commission including fees payable to relevant Market and the Authority(ies), if applicable. 11.6 Where the Customer fails to make payment of monies owed to the Broker, the Broker reserves the right to retain any funds or securities due to the Customer and to take such action as is necessary to offset any and all liability incurred on behalf of the Customer. This right shall not affect any legal rights open to the Broker. 11.7 The Customer hereby authorize the Broker to debit his/her account with the Broker for any amounts due at its sole discretion as determined by it. 11.8 The Customer hereby undertakes to pay any and all mounts due to the Broker on the due date, time, mode and amount as specified by the Broker in the event that the balance in the Customer’s account is insufficient to cover payment of the amounts due. 11.9 The Customer shall be liable to maintain sufficient funds in the account maintained with the Broker as and when required by it from time to time. 11.10 All payments made by the Customer to the Broker shall be calculated and made without any set-off, tax of counterclaim and any other deductions of any kind or nature. 11.11 Unless specified by the Broker, currency of account maintained with the Broker, payment and receipt of any sums due from the Customer and vice versa, shall be Arab Emirates Dirham (AED). 11.12 The Customer hereby agree and acknowledge that the Broker has the right and is hereby authorized to liquidate, apply, appropriate and set-off without any notice, at any time and from time to time, all or any part of his assets (including but not limited to any credit in any account(s) maintained with the Broker) in or towards full or partial satisfaction, as the case may be, of his total obligations and liabilities owed to the Broker, whether such obligations and liabilities are actual, contingent, primary or collateral, several or joint, and whether arising hereunder or elsewhere without the need for further consent or subsequent agreement or a court order or any other procedure of whatsoever nature. The Broker is also authorized to withhold delivery of any securities to the Customer against any matured obligation from his side towards the Broker. 11.13 The Customer undertakes that he shall be solely responsible and liable for payment of any reclaims, refunds and credits, where applicable, of all tax assessments, duties, fees, governmental charges (including interest and penalties) in respect of their investment under this Agreement. Where the Broker is required to make payment of such charges under any law or regulation for the Customer, the Broker shall be authorized to debit Customer’s account for the same. 12: .Broker() 's Charges and Commission 12.1 The Customer hereby acknowledges that that commission and charges on transactions executed through the Broker, as imposed by the relevant Authority(ies) from time to time, shall be paid by the Customer without any objection thereon. 12.2 Payment of all the fees and charges shall be made by the Customer to the Broker, as prescribed by the Broker. The Customer hereby acknowledges and warrants that any and all changes made in the fees and charges made by the Broker from time to time and notified in writingshall be acceptable to him/her. 12.3 Out of such amount, the Broker shall pay certain applicable percentage to the relevant Market and relevant Authority(ies) and shall be entitled to retain the balance. 13: .Broker() 's Records 13.1 The Broker shall keep, whether in paper or electronic form records of all transactions entered into on behalf of the Customer, including but not limited to the following: (A) Copies of all instruction forms signed by the Customer and confirmations sent to the Customer; (B) Records of any and all telephone conversations entered into with the Customer pertaining to the placement of instructions; (C) Copies of all communications with the Customer made by fax or electronic mail. 13.2 The Customer shall be entitled to copies of each of the above at the cost of the Customer. 13.3 The Customer accepts that in the event of a dispute between the parties, the Broker will be entitled to use these records as evidence against the Customer and records of the Broker shall constitute conclusive evidence as to the correctness of matters to which they relate. The parties agree that any of the following shall be sufficient evidence to prove that the Broker has authorization of the Customer in respect of any order entered into the System by the Broker on behalf of the Customer: (A) The signature of the Customer on the relevant order; (B) A recording of the telephone conversation between the Customer and the Broker during which relevant verbal authorization was given by the Customer to the Broker. (C) Receipt by the Broker of an e-mail or fax instruction from the Customer which was confirmed by the Broker to the Customer on the day of execution of the instruction. 14. Statements of Accounts 14.1 The Broker shall provide the Customer with a statement of any and all money and securities held on its behalf every quarter or when requested by the Customer. 15: .Confidentiality() 15.1 Subject to the sub-clause below, the Broker shall be responsible for maintaining confidentiality of all details relating to the Customer which have been submitted or obtained in connection with this Agreement, including but not limited to personal details, trading activities and securities holdings and the Broker shall not disclose these details to third parties without prior written consent of the Customer. 15.2 The Customer hereby acknowledges that nothing in this clause shall affect the Broker’s duties of disclosure to any relevant Authority(ies) and/or performance of its obligations under any applicable laws or regulations. 16: Risk Disclosure Statement The Customer accepts that the price of Securities can and does fluctuate and any individual security may experience upward or downward movements and even become valueless. There is an inherent risk that losses may be incurred rather than profit as a result of buying and selling Securities. Securities purchased may become unsellable. Investments should be made in light of careful analysis and only to the extent an investor can reasonably afford. The Customer must assure himself of his Broker’s honesty and competence otherwise the Customer risks his investment being made inappropriately or even that they may be misappropriated and he may not get back the full amount originally invested. The Customer also accepts that all trading activity shall be based on his own analysis of the prospective benefits and losses and shall not be a result of any representation or inducement or advice from the Broker. 17. Disclaimer of Liability 17.1 The Customer hereby acknowledges and agrees that: i. this Agreement does not constitute distribution of any information or the making of any offer or solicitation by anyone in any jurisdiction; ii. the Broker shall not act as investment consultant or advisor for any matter concerning financial securities; iii. implementation of any Customer instructions does not constitute an endorsement by the Broker of Customer’s trading decision; iv. the Customer should consult, to the extent necessary, his own independent, competent, legal and/or financial advisor to ensure correctness of his trading decisions as per his circumstances and financial position; v. the Broker shall have no liability for losses incurred by the Customer or any other person as a result of the receipt or acceptance of fraudulent, forged or invalid financial securities and delays in payment instructions given by the Customer. 18: Amendments to be in Writing 18.1 The parties may enter into amendments to this Agreement from time to time, provided that such amendments are in written form and signed by both parties. 19: .Termination() 19.1 This Agreement shall continue in full force and effect until terminated by either Party. 19.2 The Customer shall have the right to terminate this Agreement by giving not less than thirty days’ prior written notice to the Broker. 19.3 Without prejudice to the above sub-clause, the Customer hereby acknowledges and warrants that he/she understands and agree that the Broker may terminate this Agreement at any time, a its sole and absolute discretion without assigning any reason thereto, by serving a written notice on the Customer, from the end of which period this Agreement shall stand automatically terminated, without the need of a court order or any other procedure of whatsoever nature. 20. Consequences of Termination 20.1 Termination of this Agreement shall be without prejudice to all rights and obligations arising prior to its termination and to the completion of any transactions in respect of the Financial Securities and the terms of this Agreement will continue to apply during any period of notice. 20.2 Upon termination: (A) This Agreement will remain in force in respect of any outstanding commitments incurred by the Broker on behalf of the Customer. (B) No new commitments will be entered into by the Broker unless and to the extent necessary to end outstanding commitments. 21: Notices() 21.1 Any notice to be given to either party under this Agreement shall be made in writing, may be through e-mail, fax or letter to the parties at the addresses set out on the account opening application form or such address subsequently notified to the other party in writing. Customer shall be liable to notify the Broker of any change in contact details. Latest contact details available in Broker’s records shall be deemed as valid contact details for correspondence. 21.2 A notice served by post shall be deemed to have been served forty-eight hours after posting. A notice served by delivery or e-mail shall be deemed to have been served forthwith upon delivery or the sending of the e-mail, as appropriate. A notice sent be fax shall be deemed to have been given when dispatched, subject to confirmation of uninterrupted transmission by a transmission report and provided that any notice dispatched by fax after 17:00 hours on any day shall be deemed to have been received at 08:00 on the next business day. 21.3 In proving service of notices, it will be sufficient in the case of a notice served by post, that such letter was properly addressed, stamped and placed in the post, in the case of a notice served by delivery, that such notice was properly addressed and handed to the addressee or any of its agents and in the case of notice served by e-mail, that the written confirmation was properly, stamped and placed in the post within 24 hours of the relevant e-mail being sent. 21.4 Any notice or document given under or in connection with this Agreement must be in English or if not in English, must be accompanied by a certified English translator and in this case, the English translation will prevail unless the document is a constitutional, statutory or other official document. 22: .Assignment() 22.1 Neither party may assign, sub-contract, license or in any way dispose of its rights or obligations under this Agreement without the prior written consent of the other. The Customer undertakes not to assign, transfer or pledge any right or interest in the securities without the prior consent of the Broker. 23: .Miscellaneous() 23.1 This Agreement (including all schedules and attachments), together with any documents referred to in it, constitutes the whole agreement between the parties relating to its subject matter and supersedes and extinguishes any prior drafts, agreements, undertakings, representations, warranties and arrangements of any nature, whether in writing or oral, relating to such subject matter. This Agreement may be executed in any number of counterparts, which shall have the same effect as if the signatures on the counterparts were on a single copy of this Agreement. The Customer duly undertakes that he has read, understood and agreed to all the terms and conditions and is voluntarily executing this Agreement.24: .Governing(Law And Jurisdiction) 24.1 Without prejudice to the Broker’s right to submit to any other applicable law or jurisdiction, this Agreement and all documents attached shall be construed in accordance with and governing Federal Laws of the United Arab Emirates and the laws of the Emirate in which the Market on which the Broker is licensed to trade on behalf of the Customer, is situated and each Party agrees to submit to the exclusive jurisdiction of the courts of UAE. 24.2 Notwithstanding the above provisions, the Broker shall not be prevented from taking proceedings relating to any matter arising out of or ancillary to this Agreement, in any other Court and from any concurrent proceedings in any number of jurisdictions. 24.3 If, at any time, any provision of the Agreement is or becomes illegal, invalid or unenforceable in any respect under any law or any jurisdiction, neither the legality, validity or enforce
I hereby confirm that I have read, understood, and agree to the above mentioned Brokerage Services Agreement.Open Brokerage Services Agreement

ONLINE TRADING TERMS & CONDITIONS
Terms & Conditions: For execution of trading transactions via the Internet In these Terms & Conditions, the following terms shall have the meanings indicated opposite thereto below: 'MS': means Mashreq Securities. 'Customer' or 'User': means any natural or juristic person who sets up an account under his/her name with the MS and subscribes to MS Service. 'Service': means 'Mashreq Securities Internet' Service for execution of local shares trading transactions via the Internet. 1. Local shares trading transactions via the Internet shall include those services the MS shall determine, it its sole discretion, to be covered in the Service as it deems fit from time to time. The Service does not constitute an offer for or solicitation to the Customer to subscribe to any of the investment services provided by the MS. 2. The Customer hereby authorizes the MS to accept and act upon electronic instructions submitted via the Internet and to respond to any Customer inquiries so received. 3. The Customer acknowledges and consents that MS has advised him/her, and that he/she has taken note, of current technology restrictions and limitations, limitations and restriction on 'Mashreq Securities Internet' Service utilization, that Service availability without interruption depends on technology applications and level of compliance with the restrictions on Service utilization, and accordingly hereby releases MS from any and every liability which may arise as a result of Customer's inability to use the Service for any reason whatsoever. 4. The MS will charge the Customer the agreed fees (in consideration for subscription, continuous availability and utilization of the Service) as the MS may prescribe from time to time. The MS reserves the right to alter any fees at anytime immediately after notification to the Customer who hereby authorizes the Bank to charge the fees to any of the Customer accounts held with his/their Bank. 5. The MS reserves the right to refuse to provide the Service to any customer for any reason whatsoever, and to refuse to act upon or respond to any instructions or queries it may receive from the Customer via the Internet without stating any reasons. Customer agrees that it will not hold MS liable for any such refusal. 6. The Customer shall keep strictly confidential his/her own USER ID and Password(s), and undertakes to never disclose his/her USER ID to any third party including Bank employees. Accordingly, the MS does not accept liability for any claim or loss resulting from disclosure of the Customer's Password or transactions passed over the account that are not performed by the Customer. If the Customer suspects that any person has knowledge of his/her Password(s), the Customer must immediately notify the MS verbally, written confirmation to follow. The Customer will be solely responsible for all instructions and inquiries actually made or which may be made until the MS receives written confirmation and acknowledges receipt of the notification. 7. Customer shall not at any time take any action which may lead to the impairment of the use or integrity of the website nor allow any other party to impair the website. 8. Customer shall act solely as a principal. If customer wishes to use the website for the benefit of a third party, or act as agent in any capacity, Customer shall inform MS of any such use. 9. All equipment advanced by the MS to the Customer are and shall remain the exclusive property of the MS. The Customer agrees and undertakes to return these equipment to the MS immediately on demand in their original 'as received' condition. This website is protected by copyright law and other intellectual property rights. The User acknowledges that the contents of this Website constitute the intellectual property of MS to the extent that it does not incorporate third party content. 10. The Customer consents and warrants that the Customer will not copy, reproduce or amend any software, pages or documents provided by the MS nor will the Customer download or divert the Service software from any computer or electronic device to any other computer or electronic device. 11. Either the MS or the Customer may cancel subscription to the Service. If the Customer intends to cancel subscription, a written notice of cancellation must be submitted to the MS. The MS is entitled to cancel the Customer's subscription at anytime without notice to the Customer, and such action shall not create any liabilities on the MS’s part to the Customer. Customer acknowledges that MS may not terminate Customer access to the website immediately after Customer sending written notice, but may require additional time for receipt and processing of the written notice during which website may still be accessible for use. Therefore, once written notice has been issued for cancellation, Customer shall not place instructions through the website, and end all use of the website. MS will not be liable for any instruction placed by Customer after written notice of termination is given by Customer. 12. The MS does not accept liability for any losses, damages, costs or expenses whatsoever or howsoever incurred or sustained by the Customer as a result of breach of any of these terms and conditions. 13. Any costs incurred towards Internet usage to logon to the Service shall be for the Customer's exclusive account. 14. The Customer authorizes the MS to send Service related advices, notices and/or correspondence in the manner the MS deems fit. The Customer shall be responsible for the confidentiality of all MS generated Customer advices, notices and correspondence. These advices shall not constitute offer to buy or sell. 15. The MS does not accept liability for any errors or damages resulting from delayed or failed instructions, including: a. Insufficient account balance to permit execution of the instructions. b. Insufficient instructions to execute a transaction. c. Failure to comply with the instructions or guidance given, or unclear or incomplete Customer instructions. d. Delay or any technical fault at the MS’s end or any external agency with which the MS does business. 16. The MS reserves the right to refuse to execute any transaction without notice or liability. 17. No failure or delay on the MS’s part to exercise any rights or remedy under these Terms & Conditions shall operate as a waiver of such right or remedy, nor will any partial exercise of any right or remedy preclude any subsequent exercise of such right or remedy. Rights and remedies provided herein are supplementary and additional to any other rights or remedies provided under the applicable law. 18. The MS reserves the right to alter these Terms & Conditions at anytime, but will notify the Customer of any alternation in advance of the effective date. Continued utilization of the Service by the Customer constitutes acceptance and agreement of such alterations. 19. These Terms & Conditions are supplementary to, and shall be governed by, any related terms, conditions and/or agreements executed by the Customer, present or in the future. 20. These Terms & Conditions are subject to and shall be governed by the prevailing rules and regulations of the United Arab Emirates. The parties hereby irrevocably submit to the exclusive jurisdiction of the Committee for Settlement of MS Disputes for resolution of any disputes arising there under. I/We ……………………………………………………… agree to be bound by all the terms and conditions as stated above. Terms and Conditions, Disclaimer: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS ATTACHED HEREWITH. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF. USE OF INFORMATION AND MATERIALS: ? Misuse of passwords or information contained in the site and the unauthorized use of Mashreq Bank/Mashreq Securities Website are strictly forbidden. ? The website is not meant to be published or used by any person in any country or jurisdiction whose local laws prevent or ban such publication or use. NO WARRANTY: The information and materials contained in this site, including text, graphics, links or other items - are provided 'as is,' 'as available'. Customer shall use the website at his/her own risk. Mashreq Bank/Mashreq Securities does not warrant the accuracy, adequacy or completeness of this information and materials and disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, is given in conjunction with the information and materials. LIMITATION OF LIABILITY: ? INVESTMENT SERVICES OFFERED ARE NOT BANK DEPOSITS NOR ARE THEY INSURED OR GUARANTEED BY ANY THE BANK. THE SERVICES ARE SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED. INVESTMENT PRODUCTS ARE NOT OBLIGATIONS OF OR GUARANTEED BY MASHREQ BANK/MASHEREQ SECURITIES LLC. ? IN NO EVENT WILL MASHREQ BANK/MASHREQ SECURITIES BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN WHEN MASHREQ BANK/MASHREQ SECURITIES, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES. ? THE BANK RESERVES THE RIGHT TO REFUSE TO ACT ON ANY INSTRUCTIONS OR EXECUTE ANY TRANSACTION WITHOUT NOTICE OR LIABILITY. ? Hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by the Mashreq Bank/Mashreq Securities LLC. SUPPLEMENTRAY TERMS AND CONDITIONS: Certain pages or sections may include separate terms and conditions in addition to those above. In case of conflict, such pages and/or sections shall be governed by and interpreted in accordance with the said supplementary terms and conditions. Important Notice Mashreq Securities Customers shall at all times comply with the relevant rules of the Dubai Financial Markets (the 'DFM') and the Abu Dhabi Securities Market (the 'ADSM'). Mashreq Securities shall not be liable for damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expense due to fines or penalties imposed for any trade placed by the Customer unless Mashreq Securities has acted in gross negligence. If Mashreq Securities receives any notice of a fine or penalty from the DFM or the ADSM, Mashreq Securities shall have the authority to deduct such fine or penalty from the Customer's account prior to notifying the Customer of such deduction. Mashreq Securities shall promptly notify the Customer of the fine and the resulting deduction. Customer shall have two calendar weeks from the date Customer receives the notification of the fine or penalty during which to contest such deduction with Mashreq Securities.
I hereby confirm that I have read, understood, and agree to the above mentioned Trading Terms and Conditions.Online Trading Terms & Conditions Form


Brokerage Services & Fees
The Broker will provide full brokerage services for financial securities to the Customer including sale and purchase of securities and administration of customer accounts and all other activities the broker is authorized to perform as a Broker.
Information about rules and regulations of the Markets and guidelines issued by ESCA for investors can be accessed at the following URLs:
http://www.adx.ae/English/EducationCenter/Pages/RulesRegulations.aspx
http://sca-mo1.sca.ae/English/legalaffairs/Pages/default.aspx
http://www.dfm.ae/pages/default.aspx?c=806



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Mashreq Securities L.L.C.

7th Floor, Al-Ghurair Office Tower No. 4, Deira, Dubai, United Arab Emirates P.O. Box 1250, Dubai – U.A.E., Telephone:+971 4 363 2222, Fax. +9714 424 7322, Email. info@mashreqsecurities.com. www.mashreqsecurities.com.

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